Tuesday, October 8, 2013

User Testing Feedback.



  • Unfortunately I had employment commitments over the last few days and was unable to test my ideas out in the wild. So I took what I thought to be the next best approach. I set up an anonymous online survey and released it out to the internet via facebook to get feedback from people without knowing who they were. I encouraged tough critiques and due to the anonymous style of the survey, I feel that I was not biased as to how I handled the feedback. Needless to say it was eye opening and a bit refreshing to get my ideas off of my computer and out into the wild to see what others thought of my work.
  • The following is a summation of the feedback I received:
  • 1st poster concept:
    • layout of this one works best
    • placeholder text left in was not received well by viewers... lesson learned.  "trade practices" will and can confuse those who don't know our process.
    • Mind over MATER play on words completely overshot audience.
    • Student looks sufficiently stressed, Imagery is successful.
    • QR codes too big

    2nd Poster Concept:
    • Tilted image not well received. More comments about placeholder text being misunderstood.

    Sticker Concept:
    • Image needs more desperation in body language of model.
    • Work with hierarchy, and play with positioning of text.

    Website Splash Page:
    • Simplicity is functional, but I didn't clearly label image as web page caused some confusion.
    • Logo needs work, lost in negative space.
    • Colors too drab.

    Website login page:
    • More confusion about logo, hard to read, lost in negative space.
    • Compliments on choice of font, but suggestions to keep it just to headings.
    • Chalkboard idea is executed clearly, but questions maturity level.

    Website "forum" Page:
    • Lots of confusion as to purpose of this page, discussion area? Just for venting?
    • Change colors of speech bubbles to accentuate back and forth of conversation.

    Coasters:
    • Solid concept, blue should be continued on website.
    • QR code should be smaller.
    • Body language of model should be changed to reflect more desperation.
    • Logo getting lost in negative space. Confusion of what logo actually is.

    Changes to be made:
    • abandon mind over mater concept. Think up new URL/Name.
    • change sizing of QR codes across all items, go to absolute minimum sizing on 1.2"
    • abandon second concept for poster with tilted imagery.
    • have to reshoot Jeremy in classroom at later date to express more desperation in second image used on sticker.
    • Rework logo so it isn't so abstracted.
    • bring colours/masking tape concept into coasters and website
    • brighter more vibrant colors on website.
    • redesign website concept, abandon blackboard idea.
    • website concept needs more attention, granted it has been last priority so it will get better over time.
    • work on overall unity of all items. incorporate colors, concept and imagery universally.

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